
- If the device is responsive and can be powered on, the preferred reset method should be performed.
- For devices with Android™ Device Protection turned on, it’s imperative Google™ sign-in credentials are known prior to completing a factory reset with the device powered off. If credentials are unknown, do one of the following:
- Attempt to sign in with any Google account previously used on the device.
- Reset the password via the https://www.google.com/accounts/recovery website.
- Perform a factory data reset only if absolutely necessary as it removes all data including:
- Contacts
- Email accounts
- System and app data
- App settings
- Downloaded apps
- Media (Music, pictures and videos, etc.)
If a pattern, PIN, etc. is or has ever been set up on this device, Google account sign-in is required during initial setup.
- Ensure the device is powered off.
- Press and hold the Volume Up and Power buttons.
- Continue to hold the Volume Up button and Power button until the Android Recovery screen appears (about 10-15 seconds) then release both buttons.A blue screen with ‘Installing system update’ may display, followed by a screen with ‘No command’; continue to wait until the recovery screen appears.
- From the Android Recovery screen, select Wipe data/factory reset.Use the Volume buttons to cycle through available options and the Power button to select.
- Select Factory data reset.Allow several seconds for the factory data reset to complete.
- Select Reboot system now.Allow several minutes for the reboot process to complete.If needed, set up your device .
Samsung Galaxy Tab S6 – Factory Data Reset (Powered On)
A factory data (hard) reset may help with a blank or frozen screen, apps crashing or freezing, keypad / touchscreen problems, can’t hear, device making noises and device won’t sync.
Perform a factory data reset only if absolutely necessary as it removes all data including:
- Google™ account
- System and app data
- App settings
- Downloaded apps
- Media (It’s recommended to back up this data.)Alternatively, music, pictures and videos can be backed up to a computer.
- Personal data (e.g., Wi-Fi passwords, browser bookmarks, etc.) can be backed up to Google’s servers .
- An alternate reset method is available if the device is unresponsive or won’t power on.
- From a Home screen, swipe up to view all apps.
- Navigate: Settings General managementReset.
- Tap Factory data reset.
- Review the info then tap Reset.If presented, enter the current unlock pattern, PIN or password.
- Tap Delete all.Allow several minutes for the factory data reset and reboot processes to complete.If applicable, set up your device .
Samsung Galaxy Tab S6 – Google Backup and Restore
Backups can’t be restored from a higher Android™ version onto a device with a lower Android version.
- From a Home screen, swipe up to view all apps.
- Navigate: Settings Accounts and backup data.
- Tap the Backup by Google One to turn on
or off
.If turned off, existing backups are deleted from Google’s servers.
- When turned on, ensure the appropriate account is listed in the Backup account field. To change the backup account:
- Tap Account storage.
- Tap the preferred account.
- Tap OK.
SOURCE: VERIZON.COM